Contact Us

Our experienced team can help.

Customer Satisfaction Survey

Dear Valued Customer;

Recently you had the occasion to call Systematic Control for service or installation.  As part of our continuing effort to improve our business relationship, we hope you will take a few minutes to complete the enclosed questionnaire.

The purpose of the survey is to keep Systematic Control Corporation management informed as to your satisfaction with our products and services, your response will enable us to better understand your requirements and respond to your present and future needs.

In the past, these surveys have proved mutually beneficial and we appreciate your assistance in helping us to serve you better.

The questionnaires are directed to me personally and are confidential. Thank you for your cooperation and patronage.

 

Best Wishes,
Systematic Control
Neil Carbone, President

How did we do?

Survey Questions:
What prompted you to call us?
How would you rate the overall Service
How would you rate the Office Personnel handling your service call?
How Do you feel that the Office Staff tried to accommodate you regarding scheduling your call?
Technician's Neatness / Cleanliness:
Were our service personnel courteous, diligent, and thorough in their work?
How would you describe their attitude?
Why did you purchase equipment from us?
Was the service or installation done on the date promised or was your appointment rescheduled?
How would you rate your overall satisfaction with Systematics' products and services?
Was the operation of the system explained to you?
Would you recommend Systematic to your family, friends, and neighbors?
Was the price charged by Systematic worthy of the service that was rendered?
May we use you as a reference?
Do you feel that there is any area of our operation which needs improvement?
May we send you a reminder when your yearly service is due?
Would you be interested in a yearly service contract?

Thank you again for your comments.


Contact Information: